Refund And Cancellation Policy
The refund accruing shall be processed within 10-15 working days from the date of the cancellation request and subject to approval of the refund request by ourrevaluation team. To initiate a refund, raise a refund request on House of Franchise Refund Center. Search for your order using Order ID or email address usedduring the purchase, to initiate a return request. The request would be approved within 3-5 working days. Once the request has been approved, the refund would be initiated within 7-10 working days of approval of the refund request. The amount would be refunded back to the payment mode used during the purchase.
If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by NEFT payment to your provided bank account. All refunds shall be processed subject to processing of refunds by the respective third-party service providers and brand proprietors.
We act only as a facilitator of services and shall not be held liable for any changes, deficiencies, disputes etc., related to the services being provided by the third-party service providers and brand proprietors, including the matters related to delays in refunds or no refunds, of the facilitation charges or security deposits paid to third-party service providers. Please note convenience fee charged at the time of booking will not be refundable.
Each and every service rendered on http://houseoffranchise.com are eligible for refund within 7-10 working days, if they fulfill any one of the under mentioned condition:
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The refund or cancellation of service request is approved by the third-party service providers or the proprietors; or
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The User has directly contacted the House of Franchise Private Limited for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues has been suitably addressed by the House of Franchise Private Limited alone in line with its policies and rules.
Please write to us at refund@houseoffranchise.com or reach us at our customer support number +91-9266633311 for any queries.